Online GP NZ (2025): How to See a Doctor Online Today
- Pocket Lab
- Oct 16
- 2 min read
When you can’t get in to your usual GP, Online GP Care makes it simple to talk to a New Zealand-registered doctor 24 hours a day, 7 days a week for common issues like coughs, rashes, medical certificates, and prescriptions. Some people — such as under-14s and Community Services Card holders — qualify for reduced or no fees.
If it’s an emergency, call 111. Chest pain, trouble breathing, stroke symptoms, severe bleeding, anaphylaxis, major burns, or mental-health crisis all need urgent in-person care.
Want to Book An Appointment Now?
Book a Same Day Appointment with Pocket Lab here
How Online GP Care Works
Choose a provider & book — many offer instant or same-day slots.
Join via video or phone from anywhere in NZ.
Get treated — receive advice, prescriptions, medical certificates, and referrals when appropriate.
If you need hands-on care, the doctor will guide you to in-person services.
(Note: controlled or addictive medicines are not prescribed online.)
Online GP Providers in New Zealand (2025)
Here is a list of the Health NZ accredited online GP providers:
Under-14s and Community Services Card holders usually receive a discount — always check the provider’s pricing page for the latest rates.
Pocket Lab: Fast, Flexible Online GP Care
Pocket Lab is ideal when you want same-day medical certificates, prescriptions, lab test referrals, or a general consultation — without waiting weeks. You can book in minutes and see a doctor online between 8 am and 10 pm, 7 days a week.
What You Can (and Can’t) Treat Online
Good for: Allergies, coughs, colds, flu, tummy bugs, prescriptions, medical certificates, and skin issues.
Better in person: Problems needing a physical exam (e.g. abdominal tenderness, joint injuries, certain skin checks). If you need face-to-face care, your online GP will refer you appropriately.
When to See Your Regular GP
Continuity of care is important — so see your enrolled general practice for long-term or ongoing conditions. Use Online GP Care for same-day issues, repeat scripts, or after-hours support.
FAQs
Are online GPs in NZ available 24/7?
Yes — providers like Tend, Bettr, and Emergency Consult run 24/7 nationwide. Others (like Pocket Lab, CareHQ, and MedOnline) have extended daily hours.
Can I get a prescription or medical certificate online?
Yes — clinicians can issue both, after your assessment. Controlled medicines are not provided.
Is it free for kids?
Under-14s with a Community Services Card holders are free and discounted without a Community Service Card.
Who can I call after hours?
You can contact Healthline (0800 611 116) 24/7 for free advice.
Want to Book An Appointment Now?
Book a Same Day Appointment with Pocket Lab here
References
Health NZ — Online GP Care
https://info.health.nz/services-support/online-phone-healthcare/online-gp-care
